Autotask: Adding a ticket description

The first ticket field to add is the Ticket Queue Name which is the Autotask Queue where your ticket will appear. 

1. Create Add Field Mapping (the new field will appear at the bottom of the selections)
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2. Scroll down the list and select the Ticket Description field. 
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3. This field allows you to configure what data you'd like to appear from our DWID Compromises and text entry (instructions for technician procedure handling, etc).
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