Autotask - Tokens and Fields

There are Tokens and Fields.

  • Dark Web ID Tokens. These tokens are used to insert data into mapped fields.
  • AutoTask Fields. These are available Autotask Ticket Fields that can be mapped with Tokens or Text.

Available Dark Web ID Tokens:

  • [uuid] UUID (text) – Dark Web ID’s unique identifier for the Compromise
  • [password] Password Hit (text (255)) – The password hit associated with the Compromise
  • [obscured_password] Password Hit (Obscured) (text (255)) – The password hit associated with the Compromise obscured with asterisks after the first four characters.
  • [record_type] Record Type (text (255)) – The type of record monitored: Email, Domain, or IP.
  • [source] Source (text (255)) – The record source as reported in Dark Web ID. 
  • [website] Website (text (255)) – The record website as reported by Dark Web ID.
  • [organization_name] Organization Name (text (255)) – The name of the Organization to which the Compromise belongs.
  • [compromise] Compromise (text (255)) – The record compromise as reported in Dark Web ID
  • [password_criteria] Password Criteria (text (255)) – An indication of whether the Compromised Password meets the Organization’s Password Criteria: ‘N/A’ ‘Matches’ ‘Doesn’t Match'
  • [search_value] Email Domain / IP Address (text (255)) – The Email or IP Address found by Dark Web ID.
  • [date_added] Date Added (date) – The date on which the Compromise was added to Dark Web ID.
  • [date_found] Date Found (date) – The date on which the Compromise was found. 

Available Autotask Fields:

  • Account (integer)
  • Account Physical Location (integer)
  • Allocation Code Name (integer)
  • Contract Service Bundle ID (Long)
  • Contract Service ID (long)
  • Creator Type (integer
  • First Response Assigned Resource (integer)
  • First Response Date Time (datetime)
  • First Response Initiating Resource (integer)
  • Hours to be Scheduled (double)
  • Monitor ID (integer)
  • Monitor Type ID (integer)
  • Resolution Plan Date Time (datetime)
  • Resolution Plan Due Date Time (datetime)
  • Resolved Due Date Time (datetime)
  • Resource (integer)
  • Resource Role Name (integer)
  • Service Level Agreement ID (integer)
  • Ticket Category (integer)
  • Ticket Contact (integer)
  • Ticket Creation Date (datetime)
  • Ticket Creator (integer)
  • Ticket Department Name OR Ticket Queue Name (integer)
  • Ticket Description (string)
  • Ticket End Date (datetime)
  • Ticket Estimated Hours (double)
  • Ticket External ID (String)
  • Ticket ID (long)
  • Ticket Issue (Integer)
  • Ticket Number (String)
  • Ticket Priority (Integer)
  • Ticket Source (Integer)
  • Ticket Status (integer)
  • Ticket Subisshe Type (integer)
  • Ticket Title (String)
  • Ticket Type (integer)
  • Purchase Order Number (string)